Privacy Policy

At Levana Properties, we place great importance on protecting your personal data. This privacy policy aims to provide users of our website with clear and transparent information about the collection, use and protection of their personal information, in accordance with applicable regulations.

1. Definition of Personal Data

“Personally Identifiable Information” (PII), as defined by personal data protection laws applicable in the United Arab Emirates, refers to any information that can be used to identify, contact or locate a natural person, either on its own or in combination with other information.

2. What information do we collect?

When you register or use our website, we may ask you to provide certain information, such as: 

• Your name 

• Your email address 

• Your telephone number 

• Any other data necessary to improve your user experience

• 3. When do we collect this information?

• Your data may be collected in the following cases: 
• Registration on the website 
• Subscription to our newsletter 
• Completion of a form 
• Use of the instant messaging service (Live Chat) 
• Any other voluntary interaction with the website 

• 4. Use of the information collected

• The information collected may be used for purposes such as: 
• Responding to your enquiries (by email, telephone or live chat) 
• Sending you our newsletter or marketing communications 
• Better understanding your needs in order to improve our services

• 5. Protection of Children’s Privacy (COPPA)

• In accordance with the COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect or target children under the age of 13. The protection of minors’ data is the responsibility of parents, as required by the United States Federal Trade Commission (FTC).

• 6. Fair Information Practices

• We are committed to respecting the fundamental principles of fair processing of personal data, as recognised by international legislation, and to adopting practices that comply with ethical and legal standards for privacy protection.

• 7. CAN-SPAM Act

In accordance with the CAN-SPAM Act, you have the right to stop receiving commercial electronic communications from us. If you wish to unsubscribe from our emails, simply request this by writing to us at the following address:
sales@levanaproperties.com
Your request will be processed as soon as possible.

8. Contact Us

If you have any questions regarding our privacy policy, please contact us: contact@levanaproperties.com