Our commitment doesn’t end when you receive the keys

At Levana, we remain by your side after your purchase. Follow-up, complaints, technical adjustments, liaising with the developer… our team takes care of everything to give you complete peace of mind.

A problem after your purchase? We’re here to help.

Even after signing, issues can sometimes arise. Levana supports you to ensure everything is resolved quickly and efficiently. Your satisfaction remains our priority.

Report a problem

After-Sales Support in Morocco

Snagging management

We handle your technical or aesthetic requests with the developer and follow up until they are resolved.

Administrative assistance

Need documents, a contact or support after signing? Our team remains available to assist you.

Dedicated customer service

A Levana adviser remains your point of contact after your purchase to answer all your questions.

Do you think after-sales support is just as important as the purchase itself?

Many buyers receive their property… and are then left to deal with everything on their own. At Levana, we remain by your side to protect your interests. A good purchase also means receiving the right support afterwards.

Speak to an after-sales adviser

FAQ – After-Sales Support

What should I do if there is a problem after handover?

Contact our after-sales support team. We will liaise with the developer or relevant service provider on your behalf.

Does Levana remain available once the purchase has been completed?

Yes. Our after-sales support remains active for as long as necessary to ensure your satisfaction.

Can I have a single point of contact for after-sales support?

Yes, a dedicated adviser will support you throughout the management of your case.

Why our clients choose us

Halima Kaddour 10/12/2024

Customising our future home from the plans was stressful… but their architect made everything so much easier! Choosing the tiles, arranging the spaces – everything is perfect. We highly recommend them.

Abdelhalim Taha 23/12/2024

Finally, an agency that understands the needs of expatriates! Levana negotiated a payment plan in euros and arranged property management for my mother. Such peace of mind.

Mounia Ait Yahia 17/01/2025

Our second home in Marrakech, customised from the plans, is a dream. The team even handled the administrative formalities on our behalf. Exceptional professionalism.

Mohamed Abarkan 06/02/2025

Finally, an agency that understands the needs of expatriates! Levana negotiated a payment plan in euros and arranged property management for my mother. Such peace of mind.

Zakariya T. 09/02/2025

From virtual reality tours to handling Moroccan taxes – Levana made it feel like buying locally. Our home was delivered 2 weeks early, with snagging inspection included. Unmatched!